john Miller Dental Practice Logo Oxford

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01865 308050


Practice Information


We offer a range of services that help us to make your visit to our practice before, during and after as easy as possible.


  • Appointment Reminders

    Appointment Reminders

    We understand our patients lead busy lives and it is easy to forget a dental appointment. We always send our patients reminders prior to their appointment by their preferred method of contact (either email or text messages). However if we are unable to contact you, or you fail to attend your appointment, a missed appointment fee may be applied.

  • Accessibility

    Accessibility

    The practice is located on the first floor of the building which means unfortunately our treatments areas are not accessible to wheelchairs. We have a stair lift for those with limited mobility but please be aware that there are steps with handrails into the building and into the waiting room. If you are a wheelchair user we can make arrangements for you to be seen at another local dental practice that is fully accessible.

    If you do have a disability that you think we need to know about then please give us a call before your appointment and we will do our best to put suitable arrangements in place to accommodate your needs.

  • Confidentiality

    Confidentiality

    We have a strict confidentiality policy at John Miller dental practice and all personal information is treated in the strictest confidence. Only members of staff have access to patient information. All our patient records are securely stored at our practice to ensure any patient information is only accessed as part of your treatment. No information will ever be released to a third party without your express permission or where required by law. We have strict confidentiality policy. to see a copy of this policy or if you would like further information regarding your rights to view a patient record then please ask at reception.

  • Complaints

    Complaints

    We hope that you are entirely satisfied with the care you receive from us and you would be happy to recommend us to others. However, we take any complaint very seriously and they are dealt with promptly so any issue can be resolved as quickly as possible.

    If you wish to make a complaint please contact us in the first instance and ask to speak to our Practice Manager, Claire Trafford. You can also contact the local Oxfordshire Primary Care Trust Complaints Team, Jubilee House, 5510 John Smith Drive, Oxford Business Park South, Cowley, Oxford, OX4 2LH, or call 0800 0526800.

  • Interpreter

    Interpreter

    If you need support with interpreting services, please note that language interpreting and BSL (deaf) interpreting can now be accessed by language line on 0845 603 7915.

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