Complaints Policy

Complaints

The practice is located on the first floor of the building which means unfortunately our treatments areas are not accessible to wheelchairs.

We have a stair lift for those with limited mobility but please be aware that there are steps with handrails into the building and into the waiting room.

If you are a wheelchair user we can make arrangements for you to be seen at another local dental practice that is fully accessible.

If you do have a disability that you think we need to know about then please give us a call before your appointment and we will do our best to put suitable arrangements in place to accommodate your needs.